# Test case 6: Clock sync fail

Clock sync:

![](images/Test+case+6_+Clock+sync+fail_e6942738.jpg)

hi Avner:

20230630  11:05    success provisioned

20230630  11:42    Fully drain the battery

20230703  09:00    charge the battery

20230703  09:11    Turn on the power and BT connected

20230703  09:30    Open Find my device app, do not see "Nearly"

![](images/Test+case+6_+Clock+sync+fail_d56180fe.jpg)

20230703 09:36     Tap on the device in the list, clock sync fail

![](images/Test+case+6_+Clock+sync+fail_6a35003f.jpg)

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Hi Danni,

Thank you for the detailed information with timestamps. It's really helpful!

Looks like there was an attempt to sync the clock of the device at 9:11, in which the clock was successfully read. However, there was a problem while processing the update on our end. We're investigating it. I'll keep you posted.

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